End-User
Support Flatrate

User-related questions answered right away and competently

The Challenge

  • You’re currently using or planning to install the Microsoft Dynamics 365 platform?
  • You have user-related questions concerning the software which no one can answer?
  • Traditional on-site training is not flexible enough for you?
  • You’re looking for some way to get answers to your questions in a direct and proficient manner?

Support Flatrate - The calculable solution

With the Support Flatrate, all user-related questions will be answered right away by one of our experts, in a proficient and clear manner.

  • Questions concerning functionalities
  • Tips for usage
  • Creating and discussing examples

This is the perfect complement to the services of the maintenance contract, to which you are already entitled by your license purchase or subscription.

Process

  • First, you receive the contact data of your primary contact person
  • You can then call them directly or submit your request via the website to them
  • Many of the user-related questions can be answered by your contact person on an ad hoc basis
  • Concerning more complex requests, your contact person will answer after a short consultation

How can a Support Flatrate benefit you?

  • Employees can continue working
  • No unnecessary internal discussions
  • Effectiveness by better software usage
  • Questions will be expertly answered directly by us
  • The flatrate assures no unpleasant cost surprises

Price

There are several flatrate options available. You can contact us for more information.

Next Step

Feel free to contact us at any time, we’re happy to answer your questions.


Dyn ST EN